Your Ultimate Source for Asian Kitchenware & Home Accessories Since 1997
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Ordering


    At Mrs. Lin's Kitchen, you can place your order online or by snail mail. Here you will also find information on International and Corporate Clients, sales tax, and methods of payment.



 


  Order Online

Orders placed on our site are encrypted using SSL technology which safeguards all of your personal information including credit card number, name, and address, as it travels over the internet. In order for SSL security to work, you must use an SSL-enabled browser such as Netscape Navigator (7.0 or higher), Microsoft Internet Explorer (6.0 or higher) or any compatible Secure Sockets Layer (SSL) browser. You must also connect to the internet directly. America Online (AOL) users must use AOL version 8.0, which uses Internet Explorer 6.0.

To place your order online, please enter product quantity and click "Add To Basket" button in the individual item page to complete online order.

If you have any problems completing your online order please email us at support@mrslinskitchen.com



Order By Mail

Please print and fill out the online order form and mail it to the following address:
2415 San Ramon Valley Blvd #4-268
San Ramon, CA 94583

Signature required for credit card orders!


Order Form

We conveniently provide an order form for all customers who want to order by mail. Print, fill and send it to us.



Corporate Clients

We customize products for corporate clients. Please send your request to corporate@mrslinskitchen.com.


International Clients

MrsLinsKitchen.com only ship to the following countries: Argentina; Aruba; Australia; Austria; Bahamas; Barbados; Belgium; Bermuda; Brazil; Canada; Cayman Islands; Chile; China; Costa Rica; Cyprus; Denmark; Egypt; Fiji; Finland; France; France, Metropolitan; Germany; Greece; Greenland; Guam; Guatemala; Hong Kong; Iceland; Ireland; Israel; Italy; Jamaica; Japan; Korea, Republic of; Kuwait; Luxembourg; Macau; Malawi; Mexico; Monaco; Netherlands; Netherlands Antilles; New Caledonia; New Zealand; Norfolk Island; Norway; Panama; Papua New Guinea; Peru; Philippines; Poland; Portugal; Puerto Rico; Saudi Arabia; Singapore; South Africa; Spain; Sweden; Switzerland; Taiwan; Thailand; Trinidad and Tobago; Turkey; United Arab Emirates; United Kingdom; United States; US Minor Outlying Islands; Venezuela; Virgin Islands (U.S.). If your country is not listed, please do not submit your order.

Please also keep in mind that you are responsible for any clearance fee, tariff, and tax which will be collected at the time of delivery from your custom authority or mail carrier.

Below is the Expected Delivery Time Table:

USPS Service
Expected Delivery**
USPS Express Mail International
3 - 5 Business Days
USPS Priority Mail International
6 - 10 Business Days

USPS 1st Class Mail Internation

Varies Depending on Countries


** Designed to be delivered in the number of business days specified for each service depending on origin and destination. This is the number of days from date of shipping.

If you wish to submit your order by snail mail, please use our order form to submit your order and we will quote you the shipping and handling cost. Keep in mind the shipping cost for countries other than the US will be significantly higher! Orders will be shipped only after the payment has been received.



Additional Information

If an item is temporarily out of stock, you will be notified and given an estimated delivery date.



Sales Tax

Orders shipped to California, please add the following sales tax:

For Alameda County addresses, please add 9.00% sales tax.
(Cities in Alameda County: Alameda, Albany, Army Terminal, Ashland, Berkeley, Bradford, Castro Valley, Cresta Blanca, Dublin, Elmwood, Emeryville, Fremont, Government Island, Hayward, Heyer, Lanscape, Livermore, Naval Air Station, Naval Hospital, Naval Supply Center, Newark, Oakland, Piedmont, Pleasanton, San Leandro, San Lorenzo, South Shore, Sunol, Union City and Warm Spring).

For non-Alameda County addresses, please add 7.50% sales tax.



Method of Payment

We are only able to accept payments made by Visa, Mastercard, American Express, Discover or Paypal.



Canceling & modifying Orders

Please review your order carefully before you're ready to place your order. A small fee is charged if you need to modify or cancel your order. All orders that require revision are subject for delay.

 
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